Administration Group Manager

Department: Administration
Reports To: COO and CFO

The Administration Group Manager plays a pivotal role in managing and enhancing the organization’s administrative functions, including HR, IT, ERP, internal controls, compliance, and facilities. This executive-level position is instrumental in developing and implementing strategies, policies, and best practices to improve operational efficiency and support the company’s overarching goals. The role ensures compliance with regulations and internal protocols while optimizing processes to enhance organizational performance.

• Oversee daily operations and staff across key administrative areas, including Human Resources, IT, ERP systems, internal controls, compliance, and facilities management.
• Partner with senior leadership to identify and implement operational improvements and drive efficiencies.
• Hire, lead, and manage the Administration Group, including budgeting, staffing, and resource allocation.
• Establish and execute administrative strategies that align with organizational objectives.
• Develop and execute HR strategies, policies, and initiatives.
• Create and implement policies and procedures for IT and ERP systems in compliance with internal guidelines.
• Establish internal control policies and ensure operations comply with governance standards, including SOX/J-SOX.
• Provide strategic leadership in administrative and compliance policies and best practices.
• Oversee the management and maintenance of facilities across multiple states, ensuring a safe and professional environment.
• Lead lease planning, property searches, and negotiations for facility renewals.
• Identify potential operational risks and implement mitigation strategies.
• Assess training and development needs, foster skill enhancement for administrative staff, and conduct performance evaluations.
• Manage vendor relationships, including contract negotiations and bid processes, to secure cost-effective, quality services.
• Represent the organization at external meetings and events when required.
• Monitor vendor performance to ensure compliance with contractual agreements.
• Continuously evaluate and improve administrative systems and processes for greater efficiency.
• Oversee health, safety, and environmental policies, as well as the organization’s Business Continuity Planning (BCP) program.
• Serve as a liaison between the Administration Group and other departments to ensure effective communication and collaboration.
• Perform additional duties as assigned by management.

• Bachelor’s degree in business administration, management, or a related field; advanced degrees or certifications (e.g., Certified Administrative Professional) are preferred.
• At least 5 years of experience in administrative management, including a minimum of 2 years in a leadership or supervisory role.
• Proven track record of managing teams and overseeing complex administrative operations.
• Proficiency in Microsoft Office applications.
• Experience with project management, including cost estimation and scheduling, is a plus.
• Strong organizational and problem-solving skills with acute attention to detail.
• Ability to work independently and maintain confidentiality.
• Excellent communication and interpersonal skills to engage with executives, staff, customers, and vendors effectively.
• Demonstrated success in strategic planning and change management.
• Resilient under pressure, with the ability to handle critical situations calmly and efficiently.