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Lead Technician in West Springfield, MA at SNI Financial

Date Posted: 8/4/2022

Job Snapshot

Job Description

Print Lead Technician 

The Print Lead Technician will assist the Print Operations Coordinator in the development, operation and improvement of printing operations and processes that best align staffing, materials, methods, equipment, environment, and safety to provide products and services to customers and markets that meet or exceed their needs for flexibility, speed, expected quality and planned cost. Other responsibilities include driving continuous improvement efforts related to safety, quality, production efficiencies and cost reduction.

Essential Accountabilities

  • Work with Print Operations Leader to set up presses and assign staff to ensure production schedules are met.
  • Coordinate and conduct Preventative Maintenance on the equipment.
  • Assist Print Technicians troubleshooting quality issues and equipment malfunctions.
  • Provide machine and process problem solving and root cause analysis.
  • Coordinate and assist in deep cleaning and equipment per SQF requirements.
  • Ensure Production and quality data is timely and accurate.
  • Observe Print Technicians and assess capabilities. Provide training to correct gaps.
  • Provide direction for Print production team (in the absence of the Print Operations Leader, (POL), OR (as assigned by management).
  • Inspect all new artwork to ensure its consistent with customer request; and note any improvements necessary.
  • Maintain a high degree of visibility and accessibility to answer questions and assist with production, quality or personnel issues when needed.
  • Promote teamwork among team members and support groups using good communication skills.
  • Meet daily production schedules and customer requirements.
  • Support, implement and monitor Print operations practices, standards, and processes for set-up and machine operation, preventive and predictive maintenance, work order management and scheduling, and data base management.
  • Identify and implement cost savings ideas and waste reduction opportunities.
  • Review shift efficiencies and other KPI’s to assure production goals objectives are continuously met.
  • Assist with planning and coordinating weekly staffing requirements (overtime, temporary associates, PTO coverage).
  • Promote, audit and support quality systems, SQF and GMP’s.
  • Support corrective action investigations and resolution planning.
  • Promote, audit, develop and support safety systems and procedures – S.T.O.P.
  • Support strategies and practices to achieve established yearly departmental goals.
  • Ensure the 5S programs are in place and functioning to promote a clean work environment.

Minimum Qualifications:

  • Associates Degree in Printing Technology (preferred), with at least 1 year experience in a lead role, OR a minimum of 3 years progressively responsible dry offset multi-color printing experience with experience in a lead role.
  • Mechanical aptitude. Ability to read/understand electromechanical schematics.
  • Ability to read, write and speak English to meet training, safety, and quality requirements.

Desired Skills:


• Previous experience setting up and operating high speed (200+ppm), multi-color, dry off-set printing machines.


• Previous experience leading teams and training.


• Experience printing on round, plastic parts a plus.


• Experience in a manufacturing/production environment


• Ability to adapt and learn manufacturing equipment and processes


• Working in a team environment


• Strong prioritization and time management skills


• Knowledge of technical aspects of printing technology and operations


• Knowledge of quality and safety systems


• Experience providing training &/or implementing training programs


• Excellent communication and listening skills


• Proven track record of problem-solving


• Able to manage multiple projects on an ongoing basis


• Computer skills – Microsoft office


• Teambuilding skills


• Schedule flexibility – must be able to meet and communicate with all shifts as needed


• Commitment to continuing education and personal improvement


• Understanding of basic color theory and process printing techniques


• Experience mixing inks and color matching.